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We all see and hear about extraordinary people around us and wonder why can’t we be more like them? Sometimes we chuck that notion as absurd and unachievable. I would say not so fast. It’s not the big things that make someone extraordinary. It’s the small things.
我們都看到或聽說過身邊那些優秀的人，并在想為什么自己不能和他們一樣？有時我們覺得這種想法很荒謬，根本無法實現。我覺得不一定。人并不是因為大事而優秀，而是因為小事才變得卓越。
Things that over a period of time have the power to radically change your life. They become extraordinary by making a difference in someone's life. Here are some of the things extraordinary people do every day:
發生在一段時間內的事情可以從根本上改變你的生活。優秀的人通過讓他人的生活有所不同而變得卓越。下面的幾件事是非凡的人每天都會做的。
1. They are open to criticism
他們樂于接受批評
Just because you’re the boss, doesn’t mean you are right every time. It doesn’t mean you have the best ideas. Learn to back up your ideas or decisions with reason. Use logic to explain things, not authority. By doing this your decisions might invite criticism, but you will also get an opportunity to improve.
你是老板，但這不表示你每次都對，不表示你的想法最好。學著用理性來支持你的想法或決定。運用邏輯來解釋事情 ，而不是運用權威。這樣的話你的決策可能會引發批評，但是你卻得到了提高的機會。
2. They admit their mistakes
他們都承認錯誤
My friend’s boss made a huge mistake by tying up with an event management company. The whole purpose of the tie-up was to promote his company but it failed miserably. Instead of defending his idea and carrying on as if nothing happened, he apologised to the team for not including them in the decision making. It’s OK to admit you were wrong. You will not only gain the respect of your team mates, you will also gain credibility.
我朋友的老板犯了個大錯，他把公司和一個活動管理公司合并了，本來合并是為了提升他的公司，誰知道最后竟是悲慘的結局。他沒有為自己的想法辯護，沒裝作什么也沒有發生，而是因自己在做決策時沒有考慮到團隊的意見而向他們道歉。承認自己做錯了沒什么大不了。你不僅會獲得團隊成員的尊敬，而且也會贏得信譽。
3. They are generous with compliments
他們毫不吝嗇贊美之詞
Remember the time, say in school or at work when you worked really hard but got nothing in return. Not even a thank you. It hurts when your efforts are not recognized. So every chance you get to praise someone, do it. A simple, “That was some great work, keep it up,” can go a long way in making the employee feel great about them self. A compliment can have a positive impact on their lives. Your team/family will love you for it.
還記得你認真學習或努力工作而沒有任何回報的時候吧，有時連句“謝謝”都沒有。可你的努力不被承認時你會受到打擊。所以，當你有機會贊揚他人時，一定要贊揚。一句簡單的贊美之詞，如“做得真好，繼續努力，”會讓雇員在很長時間內都會感覺良好。贊美能對他們的生活產生積極的影響。你的團隊/家庭也喜歡你這樣做。
4. They are sensitive to others
他們對他人都很敏感
Think about a time you complimented someone and the recipient changed the topic? Maybe he or she was uncomfortable. But you still were not amused were you? Similarly, when you feel awkward receiving a compliment or an award, remain in control and give the person in front of you a genuine smile and thank him or her. Don’t make the moment sour by acting on your insecurities.
想一想，有沒有這樣的時候？你正贊美對方而對方卻改變了話題？也許你的贊美令他/她感覺不舒服。但是你會覺得不痛快，對吧？同樣地，當你收到贊美之詞或獎品時，如果感到尷尬，可以克制自己，給你面前的人報以真正的微笑并謝謝他/她。不要因為不安全感而讓那一刻變得不愉快。
5. They ask for help
他們尋求幫助
When you need help, don’t be arrogant or shy and stop yourself. If you’re lost on the road, it is fine to ask for directions. Everyone needs a little help sometime. When you ask for help, you receive help. By doing so, you’re letting people know you’re no superhuman, that you’re willing to listen, you also need support at times…which only show you could become a great leader someday.
當你需要幫助時，不要因為自大或害羞而不去向他人求助。如果你迷路了，就去問問別人怎么走。每個人都會在某一時刻需要幫助。當你尋求幫助時，會有人幫助你。這樣做，你會讓人知道你不是超人，你愿意傾聽，你有時也需要別人的支持……這表明有一天你也可能成為偉大的領導。
6. They apologize when needed
他們該道歉的時候就道歉
We all make mistakes, but what makes a person big is when he is ready to apologize. Don’t try to hide behind excuses: “I didn’t mean to say it, it just happened.” “I was irritated with such and such person so…” No. Don’t try to shift blame. Just come right out and say you’re sorry.
我們都會犯錯，但優秀的人勇于道歉。不要試圖找借口：“我不是這個意思。”“我被這樣的人激怒了……”不要這樣。不要試圖推卸責任。直接說你錯了。
7. They are willing to learn
他們樂于學習
When you don’t understand how something works, let an expert show you. When you let someone teach you something, you are telling the person that you respect their talent, time and that you believe he knows what he is talking about. That you respect their experience. Always be willing to learn, because there is no way in hell to know everything.
當你不清楚事物的原理時，讓專家給你解釋。當你讓別人教你東西時，你是在告訴別人你尊敬他的天賦、時間，你相信他的話。你佩服他們的經驗。永遠要樂于學習，因為這是認識世間萬物的唯一途徑。
8. They are helpful
他們樂于助人
Never hesitate to help someone. It’s fairly simple but it goes a long way. Don’t be non-committal and say something vague like, “Can I help you?” because they might just say, “No, I’m good.” The key is to not sound patronizing. Be specific. “I had the same problem with this coffee machine in the morning. I think I have figured a way to make it work.” Offer in a way that feels mutually beneficial.
能助人時且助人。說起來容易做起來難。不要害怕承諾并說一些模糊的話，“需要我的幫忙嗎？”因為別人可能以為你只是說說，“不，我很好。”并要注意不要以恩人自居。要具體一點.” 早晨我也碰到這個咖啡機出現過同樣的問題。我覺得我想到了一個辦法能把它修好。”用一種互惠互利的方式去幫助他人。
9. They are expressive
他們愿意表達自己
They are not bottled up. They feel something they verbalize it. Then be it pulling someone for not working hard or congratulating someone on their wonderful performance. This behaviour is not only restricted to work, but is applied to every aspect of their life.
他們不把話憋在肚子里。他們把感覺用語言表達出來。有人不努力工作就督促他，有人做得很好就祝賀他。這種方式不僅限于工作，而且適用于生活的方方面面。
10. They’re in charge of their emotions
他們能控制情感
Sometimes it is very important to stay mum. Especially when you’re angry or irritated or bitter, you don’t want to end up saying things you didn’t really mean to. So they take their time, they process their emotions, thin back to what happened, and then come to a decision about how to tackle it. Before you say anything, consider other’s feelings. Never be rash with words or actions.
有時保持沉默是非常重要的。尤其是當你生氣、被激怒或很痛苦時。你不想說一些讓別人誤會的話。優秀的人很從容，他們能控制自己的情感，想想發生過的事情，然后決定如何處理。在說話之前，考慮他人的感受。不要輕率說話或行動。
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