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A Hi, I would like to return this TV.

您好，我想退掉這臺電視機。

B Sure, do you have the receipt?

沒問題。您有發票嗎？

A Yeah here you go. Actually I also want to return this keyboard.

有，給您。我還想把這個鍵盤也退了。

B Ok. May I ask what is the reason for returning these products?

好的。我能不能問一句，您為什么要退掉這些？

A The TV flickers a lot when I am watching a movie and at times the image is not very clear.

我看電影的時候電視屏幕閃得厲害。而且有時候圖像也不清晰。

B I see, and what about the keyboard?

這樣子啊。那鍵盤呢？

AI spilled some coffee on it and now it won't work.

我把咖啡灑在上面了，它就不能用了。

B I am sorry mam, but we can only exchange or refund defective products, we cannot take responsibility for misuse or damages.

很抱歉，女士。我們不能就這樣為您更換損壞的商品或退款。如果是人為原因導致了損壞，我們不能負責。

A Fine! I don't know why they make these things so delicate anyways.

好吧。真不明白他們為什么把這些東西做得這么不結實。