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A：Hi, I come to pick up my laundry. This is the invoice.你好，我來取我的衣服，這是發票。

B：Here you are. We've ironed them for you already. Please check and see if there is any damage.這些是您的。我們已經熨燙過了。請檢查一下看是否有損壞。

A：I'm afraid that a button is missing.恐怕這里掉了顆扣子。

B：I'm terribly sorry. You know we are so busy today and we forget to sew the button back on. Please wait a moment. It will be ready soon.非常抱歉。您看我們今天太忙了，忘記給您縫上去了。您稍等一下，馬上就好。

A：OK, please.好的。

B：Would you like to have a look? Is it to your satisfaction?您看一下吧，滿意嗎?

A：Well, oh my God, there is another problem, I'm afraid. There is still a stain on the shirt.噢，天哪，恐怕又有一個問題。襯衣上還有個污點呢?

B：It doesn't seem like that. Sorry, sir, we've tried everything, but we're not able to get it off the shirt. It was from the sugar I think.好像不是那樣的。抱歉先生，我們試了所有的方法，但是都不能從襯衣上去除那個污點。我想那應該是糖漬。

A：It's been several days now, I am not sure.已經過了很多天了，我不確定。

B：Yes, the sugar was burnt during the dry-cleaning process. And there you go.是的，在干洗的過程中，糖糊掉了。然后就是這樣了。

A：Oh, that's so bad. I know little about that. Is there a remedy for it?噢，那太糟了。我不知道會這樣，有什么可以補救嗎?

B：I am awfully sorry. Please tell us about the stains before the dry-cleaning next time.非常抱歉。請下次干洗前告訴我們那是什么污點。

A：OK, I will.好的，我會的。

B：This is a membership card. You can get a 20 percent discount next time.這是一張會員卡。下次來能打八折。

A：Thanks a lot.非常感謝。

B：Hope to see you again. We will provide the best service.下次再來，我們將提供最好的服務。