Reservations ，May I help you ?
預訂部，我能幫你嗎?
Room service ，May I come in ?
送餐服務，我可以進來嗎?
What do you prefer ，tea or coffee?
你喜歡什么?茶還是咖啡。
Woulld your please sign here ?
請在這兒簽名好嗎?
A table for two?
兩人的一張臺嗎?
How long do you plan to stay ?
你計劃住多久。
Could you please spell your name ?
請拼一下你的名字嗎?
What kind of room would you like ?
你要哪類房間?
May I see your passport ?
我可以看你的護照嗎?
May I have your tetephone number ?
我可以知道你的電話號碼嗎?
What‘s the trouble， sir?
你怎么啦?先生。
Shall I call a doctor for you ?
我為你叫一個醫生嗎?
Dir you eyoy the play?
你喜歡這個節目嗎?
Do you like this song?
你喜歡這首歌嗎?
Useful Expressions 慣用表達語
Enjoy you breakfast ，sir ?
請享用你的早餐，先生。
Here is the menu.
給你菜譜。
The service guide is on the desk.
服務指南在桌面上。
The swimmcing pool is over there .
游泳池在那邊。
Go ahead ，please.
請接著講。
The line is busy .
線路正忙。
You look grest .
你看上去真棒。
Please consult the song list .
請翻閱點歌單。
It‘s a very touching story.
這是一個非常感人的故事。
Without music，the world would be dull.
如果沒有音樂，這世界將會變得很沉悶。
Good morning/eveningReservationMay I help you?
早上好/晚上好，這里是...酒店客房預訂部，請問需要什么幫忙嗎?
What can I do for you?
我能為您幫什么忙嗎?
Hold on line, pleaseCould you please hold on?
請稍等(電話中) 請稍等，好嗎?
Could you wait a minute, please?
請稍等，好嗎?
Are you with a company?
您是公司預訂嗎?
May I know you departure date?
請問您的離店日期是哪天?
How long will you stay with us?
請問您住幾天?
How many people are there in your party?
您們一共幾個人?
That will be four nights.
四個晚上。
May I know the arrival date, please?
請問哪天入住?
Is it just for tonight?
請問只住今天一晚嗎?
When do you check in?
請問您什么時候入住?
Would you like a single room or a double room?
請問你想訂單人間還是雙人間?
What kind of room would you like/prefer?
請問您喜歡什么樣的房間?
Would you please tell me your full name, please?
請問您的全名是?
And your address, please?
請問您的地址?
May I know you telephone number, Mr Smith?
史密斯先生，請問您的電話號碼是?
May I know your company name and how would you like to settle your payment?
請問您的公司全稱及付款方式?
We have a single available for those dates.
我們還有一些單人間可以接受預訂在那個時間段。
It’s all right for the next week.
下個星期沒有問題。
We do have a vacancy for those dates.
那段時間我們可以接受預訂
Yes, you can have a room on Saturday.
是的，星期六您可以訂到房間。
I’m afraid we won’t be able to guarantee you a room after the thWe usually have high occupancies in the peak seasons.
恐怕十六號后我們不能保證有房間提供給您，那段時間是我們的入住高峰期。
I’m sorry, but we’re fully booked for single roomsWould you like to have a double one?
很抱歉我們的單人間已經訂滿了，給您訂雙人間怎么樣?
I’m sorry, but the hotel is full on that date.
很抱歉，那天我們酒店的客房已經住滿了。
I’m sorry, we don’t have any room available for that week.
很抱歉，我們那周的預訂已經全滿了。
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